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Only clothing items (t-shirts, sweatshirts, hoodies and joggers) are applicable for exchanges.
In order to process an exchange, please contact us for a return authorization.
We don't accept any returns/refunds. We can still exchange the product if its damaged or if there is an issue in size, the items must be received in new, unused condition.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not India, shipping your goods may take longer than expected.
You can always contact us for any return questions at email@example.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
Rules for refunding courier charges:
As we do not have a reverse pickup facility yet, you are requested to ship the product(s)back to us. To compensate for the shipping expenses in sending the product back to us an amount of Rs. 100 will be send back to you.
We recommend using ‘Speed Post’ as your courier service to send the product back to us. Speed Post is a Government of India owned entity and is one of the most economical and reliable courier service.
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